With uncertainty and a faster paced economic dynamic, how do you ensure the plans and capabilities that steered your business to a 5% growth 6 months ago continues to defy expectations?
Too broad a strategy with no meaningful measures
No leadership accountability or ownership for outcomes
Lack of clear articulation and communication of strategic vision, success and failure
Poor priority setting, resource planning and implementation
Developing changes/ trends impacting policy, product or service development
We do not provide expertise that is not a consequence of an engaging challenge to your status quo. Nor do we simply provide you with a report, framework or tool without considering the sustainability of execution.
We are interested in a strong partnership, co-creating solutions, and continued dialogue to establish strategies and plans that are pragmatic and work for you.
25% OF NEW VENTURES SUCCEED! 60% SURVIVE TO Yr 3 AND ROUGHLY 35% SURVIVE TO Yr 10!
Where will your next start-up or new business idea come from? How will you identifying, prioritize, segment, size and validate your innovative concept or customer experience?
Strategy in need of creativity, entrepreneurship in need of know-how
Shape initial concept and prototype, develop business model, define brand look and feel
Developing a sustainable business model that attracts clients and investors
Taking a deep research-based approach to understanding your target customer, their needs and motivations; we help you to inspire products, services and ultimately experiences. Applying Lean and design thinking, we work with you to create value and envision the future.
96% OF ORGANIZATIONS ARE GOING THROUGH A TRANSFORMATION OF SOME SORT TODAY. ONLY 30% WILL SUCCEED!
Re-engineering, TQM, down or right sizing, restructuring, cultural change, or turnaround. Call it what you may, in almost every case, the basic goal is to improve performance and business sustainability. How is your business reviewing how it works?
The changing customer experience and building an end-to-end customer-product/ service journey
Failure to build a culture of intent by embedding analytics to inform the employee experience and codify learning
No compelling strategy, vision or purpose to define or decide on digital transformation goals or objectives
Inability to build innovation as a core capability to drive ongoing change
Diving into the details to deliver “better, faster, cheaper” is difficult. What is more difficult and compelling is understanding where the value shifts are in your industry (and in others), spotting opportunities at the right inflection points and taking action.
We believe culture, base competencies, customer value and leadership are the cornerstones of successful transformations. We support your leaders in changing your organizational culture, help your managers play a more prominent and proactive role as facilitators, and augment your implementation capability to ensure high delivery rates for your internal and external customers.
Enterprise (business) analysis
Operational model design
Digital business & experience design
BEING MORE AGILE, DIGITAL AND RESPONSIVE IS THE #1 ORGANIZATIONAL IMPERATIVE!
How do you create frictionless experiences for your employees? Flatten your structure to be closer to your customer? Drive accountability not by rank but by ownership? Go beyond lines, boxes and titles!
Structure not built for strategic revenue growth requiring multi-annual re-orgs
Roles and responsibilities designed around personalities not current and future state requirements
Non-value add/ inefficient processes and workflow with built-in redundancies
Fragmented work with little regard for system-wide outcomes
End-to-end experiential and strategy-operations driven, our approach to org design integrates your people, core processes, structures and key imperatives. Aligned and enabled as a system, it is powered by governance standards, performance measures, circular information flows and reporting mechanisms that realize your efficiency and effectiveness targets.
Organizational review & assessment
Roles & responsibilities development
Process design, re-engineering & optimization
Program/ service delivery design and implementation
Tell compelling stories! Inspire action! Be emphatic! Stay curious! Challenge constructively! Fail fast and often! Take a cooperative approach! How does your organization translate and scale these into individual and team mantra?
Lead with influence, responsibility and ownership in a fluid organization
Turf battles, mistrust and blame culture embedded by silos, lone castles and gilded employees
Ill-conceived performance, re-enforcement, accountability and decision-making tools
Fear of change: loss of influence, position and control
We influence, challenge, mentor, coach, and authoritatively advice. We are not on-trend, fads or the best practice of the day. We are guided by original thought, human science, research, analysis and foresight.
In the past 50 years, the average operating model lifespan has fallen from 15 years to less than 3. As a result, a responsive operating model is an essential capability for companies seeking to drive breakout growth, reinvigorate a lagging core, or defend against industry disruption or decline – especially at these interesting times.
For more information or to determine if we are the right partner for you, simply fill out the form or call us directly at 1.888.561.9270