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Operating model as the last strategic capability

The operating models of the future are in the making right now. A company that cannot transform itself and build a working model, has no place in the future of change.

"Where there is change, there is opportunity. Those unable to see opportunities see only threats" - Peter Drucker

Our Services
STRATEGY
TRANSFORMATION
DIGITAL
STRATEGY

ONE-THIRD OF ALL STRATEGIC PLANS FAIL!

With uncertainty and a faster paced economic dynamic, how do you ensure the plans and capabilities that steered your business to a 5% growth 6 months ago continues to defy expectations?

CHALLENGE

  • Too broad a strategy with no meaningful measures
  • No leadership accountability or ownership for outcomes
  • Lack of clear articulation and communication of strategic vision, success and failure
  • Poor priority setting, resource planning and implementation

APPROACH

We do not provide expertise that is not a consequence of an engaging challenge to your status quo. Nor do we simply provide you with a report, framework or tool without considering the sustainability of execution.

We are interested in a strong partnership, co-creating solutions, and continued dialogue to establish strategies and plans that are pragmatic and work for you.

CAPABILITIES

  • Planning and alignment
  • Enterprise roadmap development
  • Advisory consulting
  • Foresight and innovation

CASE STUDY:

  • Aligning leadership team to strategy 
TRANSFORMATION

96% OF ORGANIZATIONS ARE GOING THROUGH A TRANSFORMATION OF SOME SORT TODAY. ONLY 30% WILL SUCCEED!

Re-engineering, TQM, down or right sizing, restructuring, cultural change, or turnaround. Call it what you may, in almost every case, the basic goal is to improve performance and business sustainability. How is your business reviewing how it works?

CHALLENGE:

  • The changing customer experience and building an end-to-end customer-product/ service journey
  • Failure to build a culture of intent by embedding analytics to inform the employee experience and codify learning
  • Turf battles, mistrust and blame culture embedded by silos, lone castles and gilded employees
  • Inability to build innovation as a core capability to drive ongoing change

APPROACH:

Diving into the details to deliver “better, faster, cheaper” is difficult. What is more difficult and compelling is understanding where the value shifts are in your industry (and in others), spotting opportunities at the right inflection points and taking action.

We believe culture, base competencies, customer value and leadership are the cornerstones of successful transformations. We support your leaders in changing organizational culture, help your managers play a more prominent and proactive role as facilitators, and augment your implementation capability to ensure high delivery rates for your internal and external customers.

CAPABILITIES:

  • Enterprise (business) analysis
  • Organizational design and effectiveness
  • Process design, re-engineering & optimization
  • Change management
  • Agile and Project management delivery

  CASE STUDIES:

  • Putting healthcare closer to those who need it
  • Re-imagining employee experiences with digital transformation
DIGITAL

25% OF NEW START-UPS SUCCEED! 60% SURVIVE TO Yr 3 AND ROUGHLY 35% SURVIVE TO Yr 10!  

Where will your next eCommerce, SAAS, brand or new business idea come from? How will you identifying, prioritize, segment, size and validate your innovative concept or customer experience?

CHALLENGE

  • Strategy in need of creativity, entrepreneurship in need of know-how
  • Shape initial concept and prototype, develop business model, define brand look and feel
  • Developing a sustainable business model that attracts clients and investors

APPROACH

Taking a deep research-based approach to understanding your target customer, their needs and motivations; we help you to inspire products, services and ultimately experiences. Applying Lean and design thinking, we work with you to create value and envision the future.  

CAPABILITIES

  • Customer discovery
  • Brand identity
  • Experience design
  • GTM, retention and growth

WORKING WITH
DECISION BY DESIGN

In the past 50 years, the average operating model lifespan has fallen from 15 years to less than 3. As a result, a responsive operating model is an essential capability for companies seeking to drive breakout growth, reinvigorate a lagging core, or defend against industry disruption or decline – especially at these interesting times.

For more information or to determine if we are the right partner for you, simply fill out the form or call us directly at 1.888.561.9270

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Phone: 1.888.561.9270

Email: info@decisionxdesign.com

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